General terms and conditions of sale of products online to individual consumers

 Preamble 

 These general terms and conditions of sale apply to all sales concluded on the golfiller website.

 The website http://www.golfiller.fr/ is a service of: 

 · The company golfiller

 · located at 5 Place Frédéric Mistral 69420 Condrieu, France

 · site URL: http://www.golfiller.fr/

 · e-mail: golfiller@gmail.com

 · phone number: 0652032248

 The golfiller website sells the following products: golf balls.

 The customer declares having read and accepted the general terms and conditions of sale prior to placing their order. Validation of the order therefore constitutes acceptance of the general terms and conditions of sale.

 Article 1 - Principles

 These general terms and conditions express the entirety of the parties' obligations. In this regard, the buyer is deemed to accept them without reservation.

 These general terms and conditions of sale apply to the exclusion of all other conditions, including in particular those applicable to sales in store or through other distribution and marketing channels.

They are accessible on the golfiller website and shall, where applicable, prevail over any other version or any other conflicting document.

The seller and the buyer agree that these general terms and conditions exclusively govern their relationship. The seller reserves the right to amend their general terms and conditions from time to time. They will apply as soon as they are published online.

Should any condition of sale be found to be missing, it would be considered as governed by the practices in force in the distance selling sector for companies with their registered office in France.

These general terms and conditions of sale are valid until 31 December 2025.

Article 2 - Content

These general terms and conditions are intended to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer, from the golfiller website.

These terms and conditions apply only to purchases made on the golfiller site and delivered exclusively to mainland France or Corsica. For any delivery to French overseas territories or abroad, please send a message to the following email address: golfiller@gmail.com.

These purchases concern the following products: golf balls.

Article 3 - Pre-contractual Information

The buyer acknowledges having received, prior to placing their order and concluding the contract, in a legible and comprehensible manner, these general terms and conditions of sale and all the information listed in Article L. 221-5 of the Consumer Code.

The following information is communicated to the buyer in a clear and comprehensible manner:

- the essential characteristics of the goods;

- the price of the goods and/or the method of calculating the price;

- where applicable, all additional shipping, delivery or postage costs and any other possible charges that may be due;

- in the absence of immediate performance of the contract, the date or timeframe by which the seller undertakes to deliver the goods, regardless of their price;

- information relating to the seller's identity, postal, telephone and electronic contact details, and activities, as well as information relating to legal guarantees, the functionalities of digital content and, where applicable, its interoperability, the existence and terms of implementation of guarantees and other contractual conditions.

Article 4 - The order

The buyer has the option to place their order online, from the online catalogue and using the form available therein, for any product, subject to available stock.

The buyer will be informed of any unavailability of the ordered product or goods.

For the order to be validated, the buyer must accept these general terms and conditions by clicking in the indicated place. They must also choose the delivery address and method, and finally confirm the payment method.

The sale shall be considered final:

- after the seller has sent the buyer confirmation of acceptance of the order by email;

- and after full payment of the price has been received by the seller.

Every order constitutes acceptance of the prices and description of the products available for sale. Any dispute on this point shall be dealt with in the context of any possible exchange and the guarantees mentioned below.

In certain cases, including non-payment, an incorrect address or any other problem with the buyer's account, the seller reserves the right to place the buyer's order on hold until the problem is resolved.

For any questions regarding the tracking of an order, the buyer may call the following telephone number: 0617063249 (cost of a local call), on the following days and at the following times: Monday to Friday, from 10am to 5pm, or send an email to the seller at the following email address: golfiller@gmail.com.

Article 5 - Electronic signature

Providing the buyer's bank card number online and final validation of the order shall constitute proof of the buyer's agreement:

- enforceability of the sums due under the purchase order;

- signature and express acceptance of all transactions carried out.

In the event of fraudulent use of a bank card, the buyer is invited, upon becoming aware of such use, to contact the seller at the following telephone number: 0617063249. 

Article 6 - Order confirmation

The seller provides the buyer with an order confirmation by email.

Article 7 - Proof of Transaction

Computerised records, kept in the seller's computer systems under reasonable security conditions, shall be considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that may be produced as evidence.

Article 8 - Product Information

The products governed by these general terms and conditions are those listed on the seller's website and indicated as sold and dispatched by the seller. They are offered subject to available stock.

Products are described and presented as accurately as possible. However, should any errors or omissions have occurred in this presentation, the seller's liability could not be engaged.

Product photographs are not contractually binding.

Article 9 - Prices

The seller reserves the right to modify its prices at any time but undertakes to apply the rates in force indicated at the time of the order, subject to availability on that date.

Prices are indicated in euros. They do not include delivery charges, which are billed separately and indicated before order validation. Prices take into account the VAT applicable on the day of the order, and any change to the applicable VAT rate will automatically be reflected in the prices of products in the online shop. 

If one or more taxes or levies, in particular environmental ones, were to be created or modified, whether upwards or downwards, this change may be reflected in the selling price of the products.

Article 10 - Payment Method

This is an order with a payment obligation, meaning that placing the order requires payment from the buyer.

To pay for their order, the buyer may use any of the payment methods made available by the seller and listed on the seller's website. The buyer guarantees to the seller that they hold any authorisations that may be required to use the payment method chosen when validating the order form. The seller reserves the right to suspend all order processing and all deliveries in the event of refusal of authorisation for payment by bank card by officially accredited bodies, or in the event of non-payment. The seller reserves the right in particular to refuse to make a delivery or to honour an order from a buyer who has not paid in full or in part for a previous order, or with whom a payment dispute is in the process of being handled. 

Payment of the price is made in full on the day of the order, in accordance with the following terms:

- bank card 

- paypal 

Article 11 - Product availability - Refund - Termination

Except in cases of force majeure or during periods of closure of the online shop, which will be clearly announced on the site's homepage, dispatch times will, subject to available stock, be those indicated below. Dispatch times run from the order registration date indicated in the order confirmation email.

For deliveries to Metropolitan France and Corsica, the delivery time is 2 to 3 days from the day following the day the buyer placed their order, according to the following methods: Mondial Relay, Colissimo, Chronopost. At the latest, the deadline will be 30 working days after the conclusion of the contract.

For deliveries to French overseas territories or another country, the delivery terms will be specified to the buyer on a case-by-case basis.

In the event of non-compliance with the agreed delivery date or timeframe, the buyer must, before terminating the contract, instruct the seller to fulfil it within a reasonable additional period.

If performance has not occurred upon expiry of this new deadline, the buyer shall be free to terminate the contract.

The buyer must complete these successive formalities by registered letter with acknowledgement of receipt or in writing on another durable medium.

The contract will be considered as terminated upon receipt by the seller of the letter or written notification informing them of this termination, unless the professional has performed in the meantime.

The buyer may, however, immediately terminate the contract if the dates or deadlines referred to above constitute an essential condition of the contract for them.

In such a case, when the contract is terminated, the seller is required to refund the buyer the full amount paid, no later than 14 days following the date on which the contract was terminated.

In the event that the ordered product is unavailable, the buyer will be informed as soon as possible and will have the option to cancel their order. The buyer may then choose to request either a refund of the amounts paid within no later than 14 days of their payment, or an exchange of the product.

Article 12 - Delivery Terms

Delivery means the transfer to the consumer of physical possession or control of the goods. The ordered products are delivered in accordance with the terms and within the timeframe specified above.

Products are delivered to the address indicated by the buyer on the order form; the buyer must ensure its accuracy. Any parcel returned to the seller due to an incorrect or incomplete delivery address will be reshipped at the buyer's expense. At their request, the buyer may obtain the sending of an invoice to the billing address rather than the delivery address, by selecting the option provided for this purpose on the order form.

If the buyer is absent on the day of delivery, the delivery person will leave a calling card in the letterbox, which will allow the parcel to be collected at the location and within the time indicated.

If, at the time of delivery, the original packaging is damaged, torn or open, the buyer must then check the condition of the items. If they have been damaged, the buyer must refuse the parcel and note a reservation on the delivery slip (parcel refused as it is open or damaged).

The buyer must indicate on the delivery note, in the form of handwritten reservations accompanied by their signature, any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged parcel, broken products...).

This verification is deemed to have been carried out once the buyer, or a person authorised by them, has signed the delivery note.

The buyer must then confirm these reservations to the carrier by recorded delivery letter no later than two working days following receipt of the item(s) and send a copy of this letter by fax or standard post to the seller at the address indicated in the legal notices of the site.

If the products need to be returned to the seller, a return request must be submitted to the seller within 14 days of delivery. Any claim made outside this period cannot be accepted. The return of a product can only be accepted for products in their original condition (packaging, accessories, instructions...).

Article 13 - Delivery Errors

The buyer must notify the seller on the day of delivery itself, or at the latest on the first working day following delivery, of any complaint regarding a delivery error and/or non-conformity of the products in nature or quality compared to the information shown on the order form. Any complaint made after this period will be rejected.

The claim may be made, at the buyer's choice:

- by phone at the following number: 0617063249;

- by email at the following address: golfiller@gmail.com.

Any complaint not made in accordance with the rules defined above and within the time limits set shall not be taken into account and will release the seller from any liability towards the buyer.

Upon receipt of the complaint, the seller will assign an exchange number for the product(s) concerned and communicate it to the buyer by email. The exchange of a product can only take place after the exchange number has been assigned.

In the event of a delivery or exchange error, any product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging, by Registered Colissimo, to the following address: 5 Place Frédéric Mistral, 69420 Condrieu.

Return costs are borne by the seller.

Article 14 - Product guarantee

14-1 Legal Guarantee of Conformity

The seller warrants the conformity of the goods sold to the contract, allowing the buyer to make a claim under the statutory guarantee of conformity provided for in Articles L. 217-4 et seq. of the Consumer Code.

In the event that the statutory guarantee of conformity is invoked, it is recalled that:

- the buyer has a period of 2 years from delivery of the goods to take action;

- the buyer may choose between repair or replacement of the goods, subject to the cost conditions set out in Article L. 217-17 of the Consumer Code;

- the buyer does not have to provide proof of the non-conformity of the goods during the 24 months in the case of new goods (6 months in the case of second-hand goods), following delivery of the goods.

14-2 Legal guarantee against hidden defects

In accordance with Articles 1641 et seq. of the Civil Code, the seller warrants against hidden defects that may affect the goods sold. It will be for the buyer to prove that the defects existed at the time of the sale and are of a nature to render the goods unfit for the purpose for which they are intended. This warranty must be invoked within a period of two years from the discovery of the defect. 

The buyer may choose between rescission of the sale or a reduction in price in accordance with article 1644 of the Civil Code.

Article 15 - Right of withdrawal 

Exercising the right of withdrawal

In accordance with the provisions of the Consumer Code, the buyer has a period of 14 days from the date of delivery of their order to return any item that does not suit them and request an exchange or refund without penalty, with the exception of return costs which remain the responsibility of the buyer.

Returns must be made in their original condition and complete (packaging, accessories, instructions...) to allow for resale as new, accompanied by the purchase invoice.

Damaged, soiled or incomplete products will not be accepted for return.

The right of withdrawal may be exercised online, using the withdrawal form available on this website. In such a case, an acknowledgement of receipt on a durable medium will be immediately sent to the buyer. Any other method of declaring withdrawal is accepted. It must be unambiguous and express the intention to withdraw.

In the event that the right of withdrawal is exercised within the aforementioned period, the price of the product(s) purchased and the delivery costs shall be refunded.

Return costs are the responsibility of the buyer.

The exchange (subject to availability) or refund will be carried out within 76 hours, and at the latest within 14 days of the seller's receipt of the products returned by the buyer under the conditions set out above.

Exceptions 

Pursuant to article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts:
- for the supply of goods whose price depends on fluctuations in the financial market beyond the trader's control and which may occur during the withdrawal period;

- supply of goods made to the consumer's specifications or clearly personalised;

- supply of goods liable to deteriorate or expire rapidly;
- supply of goods that have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
- supply of goods which, after having been delivered and by their nature, are inseparably mixed with other items;
- supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the time of conclusion of the contract depends on fluctuations on the market beyond the professional's control;
- maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by them, within the limits of spare parts and work strictly necessary to respond to the emergency;
- supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery;
- supply of a newspaper, periodical or magazine, except for subscription contracts to such publications;
- supply of digital content not supplied on a tangible medium where performance has begun following the consumer's prior express consent and express waiver of their right of withdrawal.

Article 16 - Force Majeure

Any circumstances beyond the parties' control that prevent performance of their obligations under normal conditions are considered as grounds for exemption from the parties' obligations and result in their suspension.

The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their cessation.

Force majeure events shall be considered to include all facts or circumstances that are irresistible, external to the parties, unforeseeable, unavoidable, beyond the control of the parties and which cannot be prevented by them, despite all reasonably possible efforts. Expressly considered as cases of force majeure or fortuitous events, in addition to those customarily recognised by the case law of French courts and tribunals: the blockage of means of transport or supply, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.

The parties shall meet to examine the impact of the event and agree on the conditions under which performance of the contract will be continued. If the force majeure event lasts for more than three months, these general terms and conditions may be terminated by the affected party.

Article 17 - Intellectual Property

The content of the website remains the property of the seller, who is the sole holder of the intellectual property rights over this content.

Buyers agree not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and may constitute an act of infringement.

Article 18 - Data Protection

The personal details provided by the buyer are necessary for the processing of their order and the preparation of invoices.

They may be communicated to the seller's partners responsible for the execution, processing, management and payment of orders.

The processing of information provided through the golfiller website has been declared to the CNIL.

The buyer has a permanent right of access, modification, rectification and objection with regard to information concerning them. This right may be exercised under the conditions and in accordance with the procedures defined on the golfiller site.

Article 19 - Partial Invalidity

If one or more provisions of these general terms and conditions are held to be invalid or declared as such pursuant to a law, a regulation or following a final decision by a competent court, the remaining provisions shall retain their full force and effect.

Article 20 - Non-Waiver

The fact that one party does not avail itself of a breach by the other party of any of the obligations set out in these general terms and conditions shall not be interpreted in the future as a waiver of the obligation in question.

Article 21 - Heading

In the event of any difficulty of interpretation between any of the headings appearing at the top of the clauses and any of the clauses themselves, the headings shall be declared non-existent.

Article 22 - Language of the Contract

These general terms and conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.

Article 23 - Mediation and Dispute Resolution

The buyer may have recourse to conventional mediation, in particular with the Consumer Mediation Commission or with existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute. The name, contact details and email address of the mediator are available on our website.

In accordance with Article 14 of Regulation (EU) No 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court resolution of online disputes between consumers and professionals in the European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/.

Article 24 - Applicable law

These general terms and conditions are subject to French law. The competent court is the judicial court.

This applies to both substantive and procedural rules. In the event of a dispute or complaint, the buyer shall contact the seller first in order to seek an amicable resolution.

Article 25 - Personal Data Protection

Data collected 

The personal data collected on this site is as follows:

 - account opening: upon creation of the user's account, their surname; first name; email address; phone number; postal address; 

- login: when the user logs in to the website, the latter records, in particular, their surname, first name, login data, usage data, location data and payment data;

- profile: the use of the services provided on the website allows a profile to be completed, which may include an address and a phone number;

- payment: in the context of payment for the products and services offered on the website, the latter records financial data relating to the user's bank account or credit card;

- communication: when the website is used to communicate with other members, data relating to the user's communications is temporarily retained;

- cookies: cookies are used in the context of using the site. The user has the option to disable cookies from their browser settings.

Use of personal data 

The personal data collected from users is intended for the purpose of making the website's services available, improving them and maintaining a secure environment. More specifically, the uses are as follows:

- access to and use of the website by the user;

- management of the website's operation and optimisation;

- organisation of the terms of use of the Payment Services;

- verification, identification and authentication of data transmitted by the user;

- offering the user the possibility of communicating with other users of the website;

- implementation of user support;

- personalisation of services by displaying advertisements based on the user's browsing history, according to their preferences;

- prevention and detection of fraud, malware (malicious software) and management of security incidents;

- management of any disputes with users;

- sending commercial and advertising information, based on the user's preferences.

Sharing personal data with third parties

Personal data may be shared with third-party companies in the following cases:

- when the user uses the payment services, in order to implement these services, the website liaises with third-party banking and financial companies with which it has entered into contracts;

- when the user publishes, in the free comment areas of the website, information accessible to the public;

- when the user authorises a third-party website to access their data;

- when the website uses the services of third-party providers to supply user support, advertising and payment services. These providers have limited access to the user's data, for the purposes of performing these services, and are contractually obliged to use it in compliance with the provisions of applicable regulations on the protection of personal data;

- if required by law, the website may transmit data in order to respond to claims brought against the website and to comply with administrative and judicial procedures;

- if the website is involved in a merger, acquisition, asset transfer or judicial reorganisation proceedings, it may be required to transfer or share all or part of its assets, including personal data. In such a case, users would be informed before the personal data is transferred to a third party.

Security and confidentiality

The website implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information over the internet.

Exercising users' rights

 In accordance with the regulations applicable to personal data, users have the following rights, which they may exercise by submitting their request to the following address: golfiller@gmail.com.

 · the right of access: they may exercise their right of access to find out what personal data concerning them is held. In such a case, before exercising this right, the website may request proof of the user's identity in order to verify its accuracy. 

 · the right to rectification: if the personal data held by the website is inaccurate, they may request that the information be updated.

 · the right to erasure of data: users may request the deletion of their personal data, in accordance with applicable data protection laws. 

 · the right to restriction of processing: users may request the website to restrict the processing of personal data in accordance with the cases provided for by the GDPR. 

 · the right to object to data processing: users may object to their data being processed in accordance with the scenarios provided for by the GDPR.  

 · the right to data portability: they may request that the website provide them with the personal data supplied to it, for the purpose of transferring it to a new website.

Evolution of this clause

 The website reserves the right to make any changes to this clause relating to the protection of personal data at any time. If a change is made to this personal data protection clause, the website undertakes to publish the new version on its site. The website will also notify users of the change by email, with a minimum notice period of 15 days before the effective date. If the user does not agree with the terms of the new version of the personal data protection clause, they have the option of deleting their account.

Legal notices and privacy policy

The company golfiller, mindful of the rights of individuals, particularly with regard to automated processing and in a spirit of transparency with its customers, has established a policy covering all such processing activities, the purposes pursued by them, and the means of action available to individuals so that they may best exercise their rights. 

For any further information on personal data protection, we invite you to consult the following website: https://www.cnil.fr/

Continued browsing of this site constitutes unconditional acceptance of the terms and conditions of use set out below. 

The version currently online of these terms and conditions of use is the only one enforceable for the entire duration of use of the site and until a new version replaces it.

Article 1 - Legal Notices

1.1 Site (hereinafter "the site"): 

Golfiller

1.2 Publisher (hereinafter "the publisher"): 

golfiller SAS with a share capital of €4,200

whose registered office is located at: 5 place fréderic mistral condrieu 

represented by Baptiste Thel, in his capacity as President

registered with the LYON Trade and Companies Register 907516991

phone number: 0617063249

email address: golfiller@gmail.com

publication director: jules paris

1.3 Host (hereinafter "the host"): 

Golfiller is hosted by Artymedia, whose registered office is located at 5 Place Frédéric Mistral 69420.

1.4 Data Protection Officer (DPO):

A data protection officer: baptiste thel, baptistethel@gmail.com, is available to answer any questions you may have regarding the protection of your personal data.

Article 2 - Access to the Site

Access to and use of the site is reserved for strictly personal use. You agree not to use this site and the information or data contained therein for commercial, political or advertising purposes, or for any form of commercial solicitation, including in particular the sending of unsolicited emails.

Article 3 - Website Content

All trademarks, photographs, texts, comments, illustrations, animated or non-animated images, video sequences, sounds, as well as all computer applications that may be used to operate this site and more generally all elements reproduced or used on the site are protected by applicable laws relating to intellectual property.

They are the full and exclusive property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of such unauthorised uses does not constitute acceptance of such uses or a waiver of legal action.

Article 4 - Site management

For the proper management of the site, the publisher may at any time:

- suspend, interrupt or limit access to all or part of the site, restrict access to the site, or to certain parts of the site, to a specific category of internet users;

- delete any information that may disrupt its operation or that is in breach of national or international laws;

- suspend the site in order to carry out updates.

Article 5 - Liability

The publisher's liability cannot be engaged in the event of failure, breakdown, difficulty or interruption of operation preventing access to the site or any of its features.

The connection equipment you use to access the site is entirely your responsibility. You must take all appropriate measures to protect your equipment and your own data, in particular against viral attacks via the Internet. You are also solely responsible for the sites and data you consult.

The publisher cannot be held liable in the event of legal proceedings brought against you:

- arising from the use of the site or any service accessible via the Internet;

- arising from your failure to comply with these general terms and conditions.

The publisher is not responsible for any damage caused to yourself, to third parties and/or to your equipment as a result of your connection to or use of the site, and you waive any right of action against the publisher in this regard.

Should the publisher become subject to an amicable or legal procedure as a result of your use of the site, it may seek recourse against you to obtain compensation for all damages, amounts, penalties and costs that may arise from such a procedure.

Article 6 - Hyperlinks

The creation by users of any hyperlinks to all or part of the site is strictly prohibited, unless prior written authorisation has been obtained from the publisher. 

The publisher is free to refuse this authorisation without having to justify their decision in any way. Should the publisher grant their authorisation, it shall in all cases only be temporary and may be withdrawn at any time, with no obligation on the publisher to provide justification.

Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights over the content present in said link. 

Article 7 - Data Collection and Protection

Your data is collected by the company golfiller.

Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number, or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity.

The personal information that may be collected on the site is primarily used by the publisher to manage relations with you, and where applicable to process your orders. 

The personal data collected is as follows:

- surname and first name

- address

- email address

- phone number

- financial data: in the context of payment for products and services offered on the Platform, the Platform records financial data relating to the user's credit card. 

A data protection officer: baptiste thel, baptistethel@gmail.com, is available to answer any questions you may have regarding the protection of your personal data.

Article 8 - Right of Access, Rectification and Delisting of Your Data

In accordance with the regulations applicable to personal data, users have the following rights:

the right of access: they may exercise their right of access, to find out what personal data concerns them, by writing to the email address mentioned below. In this case, prior to the exercise of this right, the Platform may request proof of the user's identity in order to verify its accuracy;

the right to rectification: if the personal data held by the Platform is inaccurate, they may request that the information be updated;

the right to erasure: users may request the deletion of their personal data, in accordance with applicable data protection laws;

the right to restriction of processing: users may request that the Platform restrict the processing of personal data in accordance with the scenarios provided for by the GDPR;

the right to object to data processing: users may object to their data being processed in accordance with the scenarios provided for by the GDPR;

the right to portability: they may request that the Platform provide them with the personal data they have supplied, in order to transfer it to a new Platform.

You may exercise this right by contacting us at the following address:

5 place fréderic mistral condrieu .

Or by email, at the following address:

golfiller@gmail.com    

You can also contact our data protection officer: baptiste thel, baptistethel@gmail.com, who is available to answer any questions you may have regarding the protection of your personal data.

Any request must be accompanied by a photocopy of a valid signed identity document and must state the address at which the publisher can contact the applicant. A reply will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so requires.

Furthermore, and since Law No. 2016-1321 of 7 October 2016, those who wish to do so have the option of organising what happens to their data after their death. For more information on this subject, you may consult the CNIL website: https://www.cnil.fr/.

Users may also lodge a complaint with the CNIL on the CNIL website: https://www.cnil.fr. 

We recommend that you contact us first before lodging a complaint with the CNIL, as we are entirely at your disposal to resolve your issue. 

Article 9 - Use of data

The personal data collected from users is intended to provide the Platform's services, improve them and maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the uses are as follows:

- access to and use of the Platform by the user;

- management of the operation and optimisation of the Platform;

- implementation of user support;

- verification, identification and authentication of data transmitted by the user;

- personalisation of services by displaying advertisements based on the user's browsing history, according to their preferences;

- prevention and detection of fraud, malware (malicious software) and management of security incidents;

- management of any disputes with users;

- sending commercial and advertising information, based on the user's preferences;

- organisation of the terms of use of Payment Services.

Article 10 - Data retention policy

The Platform retains your data for as long as necessary to provide you with its services or support. 

To the extent reasonably necessary or required to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain certain information about you if necessary, even after you have closed your account or we no longer need it to provide you with our services.

Article 11 - Sharing Personal Data with Third Parties

Personal data may be shared with third-party companies exclusively within the European Union, in the following cases:

- when the user uses the payment services, for the implementation of these services, the Platform is in contact with third-party banking and financial companies with which it has entered into contracts;

- when the user publishes, in the free comment areas of the Platform, information accessible to the public;

- when the user authorises a third-party website to access their data;

- when the Platform uses the services of service providers to deliver user support, advertising and payment services. These service providers have limited access to user data in the context of performing these services, and are contractually obliged to use it in compliance with the provisions of applicable regulations on the protection of personal data;

- if required by law, the Platform may transmit data in order to respond to claims brought against the Platform and to comply with administrative and judicial procedures.

Article 12 - Commercial Offers

You may receive commercial offers from the publisher. If you do not wish to receive them, please click on the following link: golfiller@gmail.com

Your data may be used by the publisher's partners for commercial prospecting purposes; if you do not wish this, please click on the following link: golfiller@gmail.com

If, when browsing the site, you access personal data, you must refrain from any collection, any unauthorised use and any act that could constitute an infringement of privacy or a person's reputation. The publisher disclaims all liability in this regard.

Data is retained and used for a period in accordance with applicable legislation.

Article 13 - Cookies 

What is a "cookie"?

A "Cookie" or tracker is an electronic file placed on a terminal (computer, tablet, smartphone, etc.) and read, for example, when browsing a website, reading an email, installing or using software or a mobile application, regardless of the type of terminal used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).

The site may automatically collect standard information. All information collected indirectly will only be used to monitor the volume, type and configuration of traffic using this site, to develop its design and layout, and for other administrative and planning purposes, and more generally to improve the service we offer you.

Where applicable, "cookies" from the site's publisher and/or third-party companies may be placed on your device, with your consent. In such a case, when first browsing this site, an explanatory banner regarding the use of "cookies" will appear. Before continuing to browse, the customer and/or prospect will be required to accept or refuse the use of said "cookies". The consent given will be valid for a period of thirteen (13) months. The user has the option to disable cookies at any time.

The following cookies are present on this site: 

Google Cookies: 

- Google Analytics: allows the site's audience to be measured;
- Google Tag Manager: facilitates the implementation of tags on pages and allows Google tags to be managed;
- Google Adsense: Google's advertising network using websites or YouTube videos as a medium for its adverts;
- Google Dynamic Remarketing: allows dynamic advertising to be offered to you based on previous searches;
- Google Adwords Conversion: a tool for tracking adwords advertising campaigns;
- DoubleClick: Google advertising cookies for displaying banners.

The lifespan of these cookies is thirteen months.

Article 14 - Photographs and product representations

Product photographs accompanying their descriptions are not contractual and do not bind the publisher.

Article 15 - Applicable Law

These terms and conditions of use of the site are governed by French law and subject to the jurisdiction of the courts of the publisher's registered office, subject to any specific attribution of jurisdiction arising from a particular statutory or regulatory provision.

Article 16 - Contact Us

For any question or information about the products presented on the site, or regarding the site itself, you can leave a message at the following address: golfiller@gmail.com.